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Thanks for registering for
the Mindfulness and Resilience Training.


Many of your questions will be answered by following the steps below.

Registering was Step 1.

Please proceed to Step 2 below.

If you have any issues or would like information about any part of the training or Wellness Portal, please feel free to contact us:


Step 2: Check your email for your login credentials

It may take up to 10 minutes to receive an email that looks like this.

If you don't see it, please check your spam folder and mark not spam if it is from Resilience180@gmail.com

This is only an example! You will receive your personal login credentials when you register.

email

Want to change your password?


Didn't get your registration email?

Please go back to the registration page and re-register.
https://www.firstresponderresilience.com/sutterwellness

Be careful to put in a good email address.
The most common issue is a misspelled email.


Still didn't get the registration email?

Call: 760-469-4000
Email: resilience180@gmail.com


Step 3: Learn to navigate the Portal

Please read below to understand how to navigate.

How to log into the portal

At the top right of the Portal, you will see a round icon of a person. Clicking this will open the MEMBER ACCESS box for you to enter the username and password you received.

  • Copy/paste or type the Email and Password you received into the form.
Screen Shot 2020-05-29 at 1.47.58 PM

Once you log into the Portal, the red locks will turn green and you will have access to each area.

ONLY use the "Access Now" button.
On each area in the portal, the system shows a "Not A Member" button. We cannot turn this off. Do not use it.

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What if one of my locks stays red?

After you log in and you see a red lock in any of the four areas, contact us to fix it.


Step 4: Enter the Portal

You can only enter after you have received your registration email (see step 2 above) which includes your username and password.

Once you receive your email, follow the above steps to navigate and log in.

Want to change your password?


1. Log into the Portal
https://resilience180.kartra.com/portals/Sutter
(step 3 above)

2. Go to "My profile" (person in top right)

Password

3. Click the "Pencil"

Screen Shot 2020-08-10 at 8.16.25 PM

4. Enter the old and new password

5. Click the "Change" button

6. Click the "X" top right

7. Click the "Save" button

8. Click the "Close" button

Screen Shot 2020-08-10 at 8.25.13 PM

Forgot your password?

  1. Go to the portal
    https://resilience180.kartra.com/portals/Sutter
    and click the login person at the top right, the same place you go to login.
  2. At the bottom right of the login screen, click "Forgot password".
  3. Enter the same email we emailed you with.

Can't figure out how to get your password?

Feel free to contact us.

Phone: 760-469-4000


For any issues about anything

Feel free to contact us.

Phone: 760-469-4000

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